Politique d’expédition
GLEAM. — SHIPPING POLICY
Where do we ship?
We currently ship across the entire United States.
Processing Time
All orders are processed within 1-2 business days. Orders placed on weekends or public holidays will be processed the next business day.
Delivery Time
Standard delivery takes 5-7 business days from the date of shipment. Please note that delivery times are estimates and are not guaranteed. Delays caused by carriers or circumstances beyond our control are not our responsibility.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package directly on the carrier's website.
Lost or Stolen Packages
Gleam. is not responsible for lost or stolen packages once they have been marked as delivered by the carrier. If your package is lost in transit, please contact us at helpgleam@outlook.fr and we will do our best to resolve the situation.
Damaged Orders
If your order arrives damaged, please contact us immediately at helpgleam@outlook.fr with a photo of the damaged item and packaging. We will assess the situation and offer a replacement or refund where applicable.
Contact
For any questions regarding your shipment, reach out to us at helpgleam@outlook.fr and we'll get back to you within 24 hours.